03 October 2025: FNB eBucks today announced a series of enhancements to its rewards programme, aimed at delivering greater value and a more streamlined experience for customers. The updates include improved travel rewards, the introduction of eBucks ‘PayDay’, a simplified and predictable user experience for customers, and increased rewards for customers who engage with FNB's popular insurance offerings.

At eBucks, we know how much our customers value their monthly eBucks rewards but understand that greater clarity was needed as to when their rewards would be received. From October, eBucks will be enhancing its value by giving customers a mid–month breather with an ‘eBucks PayDay’ on the 15th of each month.

“eBucks has always been about working with our valued customers to help them in their daily lives and to reward them for their loyalty to FNB. This mid–month ‘PayDay’ will create a predictable schedule for receiving rewards, making planning simpler and easier”, FNB eBucks CEO, Pieter Woodhatch.

The revitalised travel product for domestic travel will be active from November and will address some of the points of frustration customers have raised in the past. Travellers will know that different airlines often price tickets in very different ways, frequently resulting in large differences between ‘base fares’ and ‘full ticket price’ that includes taxes. From next month, eBucks customers will be rewarded with discounts on the full fare, including taxes across all fare types, including ‘bag’ as well as our new ‘no bag’ options. This change will be supported with a simplified travel booking experience, where passenger rewards are simply explained against the fares.

“Our customers have been clear that they are looking for quick, simple and transparent travel benefits that are easy to use and we are pleased to be making this happen,” Woodhatch says.

“Banking and the management of one's own finances are both fast–moving and ever–changing environments and we, at eBucks, are looking at ways to adapt to the needs of our customers and offer value they both want and need. These rule changes and new products will ensure we both pre–empt and respond to the needs of our customers, while remaining personally relevant with differentiated value,” he adds.

The details of the updates and new products are listed below and FNB eBucks will be rolling out communication in the coming month to help customers ensure they get the most out of their eBucks experience.

eBucks PayDay

From October 2025, eBucks will make it easier for customers to plan for their rewards with a fixed allocation date. Customers will now receive their eBucks allocation on the 15th of every month – a predictable and reliable mid–month reward.
In addition to having a fixed allocation date, eBucks will also enhance the customer experience with exclusive offers like: eBucks Travel deals, discounts on the eBucks Partner Shop and special offers from eBucks partners.

eBucks Travel

Travel benefit is evolving to provide clients with enhanced value whereby the reward is earned on the full ticket price including all taxes as opposed to the base fare only.
Customers can book seamlessly on the FNB App and unlock an enhanced experience with full transparency, an easy–to–use interface, and unbeatable prices – so their rewards go further than ever. Travel rewards will follow a tiered reward level structure: with the core programme offering up to 20% off the full ticket price; up to 40% discount when you hold FNB comprehensive motor insurance; and up to 80% discount when you hold a full suite of Short–Term Comprehensive insurance products or a minimum short term insurance premium of R5000 a month.
For our Commercial customers, the core reward programme will mirror the up to 20% discount off the full ticket price, with up to 40% discount level when you hold a FNB Business Motor or Property cover and at least one additional qualifying comprehensive Business policy.

eBucks points collection rules are being updated

Virtual card in–store and online spend rules have been combined and a customer now collects 500 points for successfully achieving 80% overall virtual card spend.
The >>nav engagement rule now allocates 250 points for successfully engaging with >>nav Money. Customers now collect 250 points for engaging with Track my rewards every month.
The updated insurance rules below offer a maximum of 3500 points (for the first time in the insurance category) the details are:
The FNB Life Customised (with minimum cover) rule and the corresponding points have been updated for FNB Premier, FNB Private Clients, FNB Private Wealth and RMB Private Bank clients.
The FNB Life Customised and 2 optional covers rule and corresponding points have been updated for FNB Premier, FNB Private Clients, FNB Private Wealth and RMB Private Bank clients.

Aspire Boost my Rewards

FNB Aspire customers earn their reward when they spend at least R5000 with their qualifying Aspire card every month and meet at least 2 additional behaviours monthly.
We have informed all our eBucks members of the upcoming changes and encourage them to familiarise themselves with the updated rules and available tools to maximise their rewards and improve their financial wellbeing.

Ongoing education on the changes will be rolled out in the month of October. Customers with queries or requiring assistance are encouraged to contact the eBucks Call Centre on 087 320 3200. To take up FNB short term or life insurance visit FNB app > Product shop. FNB Comprehensive Insurance is underwritten by FirstRand Short Term Insurance Limited, a licensed non–life insurer. FNB Life Customised is underwritten by FirstRand Life Assurance Limited, a licensed insurer. Terms, conditions, and earn rules apply.

//ENDS